04.14 - Who is Responsible for Training In Your Organization? Who is Responsible for Training in Your Organization?
It shouldn't be news that at WilderWeber we think Organizational Learning falls appropriately into the laps of everyone in the organization -- both being a learner and helping others learn.
Managers, in particular, have a special role in ensuring that everyone is aligned with specific expectations on specific performance indicators.
Often times, in turbulent worlds, managers dole out pieces of information and narrow expectations that keep people knowing their part of the larger process, but not understanding how that part contributes to the rest.
How clearly do people understand their roles so that they can automatically execute with excellence?, and;
- How much do people know how their own contribution impacts the contributions of everyone else toward developing excellence in products or services for customers?
What People Need to Learn
The 10 most critical job skills to parlay in your job search (Found in # of 10 most in demand jobs.)
Critical Thinking (in 9 of 10) Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving (in 9 of 10) Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision-Making (in 9 of 10) Considering relative costs/benefits of potential actions to choose most appropriate ones
Active Listening (in 9 of 10) Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting.
Computers and Electronics (in 8 of 10) Knowledge of circuit boards, processors, electronic equipment and computer hardware including applications and programs.
Mathematics (in 6 of 10) Knowledge of arithmetic, algebra, geometry, calculus, statistics and their application.
Operations and Systems Analysis (in 5 of 10) Determining how a system or operation should work and how changes in conditions, operations and environments will affect outcomes. Understanding needs and product requirements of a particular design.
Monitoring (in 5 of 10) Monitoring and assessing performance of yourself, other individuals or organizations to make improvement or take corrective action.
Programming (in 3 of 10) Writing computer programming for various purposes.
- Sales and Marketing (in 2 of 10) Knowing principles and methods for showing, promoting and selling products or services. Includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
Forbes Staff, Meghan Casserly