01.2012 - Executive Practices that Re-Engage Your Workforce
Highly engaged employees do whatever they can to serve customers and the organization. With the New Year well underway and many economists suggesting a brighter financial forecast for 2012, many executives are asking how they can get their employees re-engaged. Recent statistics point to negative trends in employee engagement. In 2007-2008, 66% of U.S. companies surveyed experienced decreased employee engagement (Quantum Workplace). In 2009-2010 engagement was down 9%. Even more alarming is that for high-performing employees engagement was down 23% (Watson Wyatt).
The positive impact of engagement:
- Offices with engaged employees were up to 43% more productive (Hay Group).
- Share of employees who say they feel unappreciated at work: 39% (up from 32% in 2/11) (Inc.1/12)
- World-class organizations have on average 67% engaged employees compared to average companies with 33% engagement (Gallup).
- U.S. workforce active disengagement costs $300 billion in lost productivity alone (Gallup).
Ways to Increase Employee Engagement in 2012
- Inform. Provide high quality relevant information concerning the business environment and strategy to people at every level.
- Involve. Involve others in big issues. Coach high potential managers to lead. Involve managers in company’s strategic goals.
- Structure. Create and use teams. Reduce differences between levels. Support integration of middle managers to improve coordination.
- Reward. Recognize success regularly even small progress steps.
- Create New Thinking. Challenge old assumptions. Provoke new conversations. Create dialogue to deepen understanding.
- Encourage. Listen and support. Understand obstacles. Establish “can do” expectations.
- Accentuate Positive Potential. Look for potential. Emphasize strengths and talents. Focus on high performers.
- Focus on Solutions. Focus employees on co-creating solutions to business challenges.
- Think Long-Term. Articulate Short-Term. Articulate short-term and long-term goals and strategies.
- Get Personal. Increase the frequency and quality of times when employees can engage with leadership personally.